Studiometry Touch Registration issues on iOS 7

Apple has changed the way iPhones/iPads identify themselves on iOS 7. Each device has a unique ID, which Studiometry uses to save registration and syncing settings.

The changes made in the new operating system will cause Studiometry to report that your Studiometry Touch serial number is not registered to a device that it should be, but there is an easy fix:

1. In Studiometry on the machine you use to sync with Studiometry Touch, go to the Preferences Window > Studiometry Touch section

2. Double-click on the "old" device that is shown as registered in the list of devices, and in the window that appears press the Unpair button in the bottom-right, and then press it again to confirm. This will from up your license from the old, pre iOS 7 device ID. 

3. You can now sync from your Studiometry Touch device. When asked for a serial number simply enter the same one you had from before. Please note that if you changed any of the syncing/data settings for the device, you will also need to update those settings again, as it is identifying itself as a different device from before and the settings will not cross over.

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4 Comments

  • 0
    Avatar
    DAVID REINOSO

    I bought your app (studiometry express)  from App Store ? how can i sync with my iphone?? how can i verify the serial number?.

    At your web side also said, that studiometry express includes Accounted Bundle. How can i download it?

  • 0
    Avatar
    Oranged Support

    Hello David,

    Studiometry Touch can be purchased from our website at:

    http://www.oranged.net/store

    Studiometry Express does not include Accounted nor a Studiometry Touch license, both of those are sold separately from our store.

  • 0
    Avatar
    DAVID REINOSO

    I bought you app from Apple Store (studiomety express). How can i verify the studiometry touch serial number ? to sync my mac with my iphone. 

    Your web site said, that Accounted Bundle it is included with studiometry express. How can i download it?? 

  • 0
    Avatar
    Hakan Swahn

    But how to do if you don't have an older device but and brand new Iphone5s and newly bought Studiometry and Touch?

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